Mi Emporium - Sydney based online 24/7.  Great MUST HAVE gift ideas for all the Wedding Party.

One stop Wedding Clothing, Wedding Accessories and Wedding Decor shop.

Wedding sashes in 12 gorgeous colours. Polka Dot PJ'S for the Hens Party.

Bridal robes in waffle, satin and satin.' Waffle Make-up bags & Slippers plus Wedding Tote bags.

14 Day Returns

For most off the shelf products, you have 14 Days from receipt of your items to return your goods to exchange your item for something else, recieve a credit note, or receive a full refund or if you are simply not satisfied. This applies to refundable goods only – Here is a helpful guide below to help you see what’s refundable and what isn't:

What you can’t send back

AS the majority of our clothing is now personalised just for you and your wedding party the order non-cancelable and is non-refundable:

  • Anything that’s specially made, or ordered, with your choice of name, fabric, colour, message or any other customised aspect that makes it unique to you (and therefore not resellable).

  • Perishable products (like food or flowers)

  • Personal items that can not be returned in the interest of hygiene such as leggings, socks and underwear.

  • In the instance where a hygiene seal exists that is broken such as swimwear.

  • Gift Vouchers are non-refundable

  • Items reduced for SALE purposes are non-refundable

Exceptions will apply to all of the above where the items are faulty.

To avoid disappointment, please check whether an item is non-refundable before ordering.

How to Return a product to exchange or receive a credit note            Returns__Exchanges_Form.pdf

1. Please fill in the attached form to be returned with your goods, so we know exactly what you need. Any credit notes will be emailed to your nominated email address & will be valid for 6 months.

2. Please ship items prepaid with the package securely wrapped to our retruns address below. Please also include a return postage satchel to send back the exchanged item for you, unless you have phoned to prepay for your items to be re-shipped. For International Orders you will be charged the new shipping fee’s applicable. We will communicate charges with you. We are sorry we do not credit the original shipping fee.

How to Return a product for a full refund if you change your mind          Returns__Exchanges_Form.pdf

1. Please contact customerservice3@miemporium.com.au or send the goods with your contact details. We may then need to obtain your credit card details again as we do not keep these on file for security purposes.

 Once we receive your goods, within the 14 day period, we will refund the amount back to your card. We do not refund the original shipping fee. 

2. Please fill in the attached form to send back with your goods.

3. Please ship items prepaid with the package securely wrapped to our Returns address below.

How to Return your goods if you beleive your product to be faulty or damaged

If your goods are faulty, we will absolutely replace your product, or in the instance where your product can not be replaced, refund your order including the shipping fee. Please contact us at customerservice3@miemporium.com.au

Please attach a photo of the damaged items.

 

Our Returns Address:

Attn: RETURNS

91 Beatrice St

BALGOWLAH HTS  NSW  2093

Mi Emporium
 
Ph: +61 414 776 303
 

Of course if you have any questions your can always contact us at customerservice3@miemporium.com.au